Privacy Policy
At AnswerPilot, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.1. Information We CollectWe may collect the following types of information:
a. Personal Information
When you contact us, book a demo, or sign up for services, we may collect:NameEmail addressPhone numberCompany nameAny other info you choose to provide
b. Usage Data
We collect non-identifying information automatically, including:Browser typePages visitedTime spent on siteDevice infoIP address
c. Call Data (Clients Only)
For clients using AnswerPilot services, we collect call recordings, call metadata (e.g., duration, timestamps), and user inputs to improve service performance and provide transparency.
2. How We Use Your Information
We use your information to:Provide, improve, and personalize our services
Respond to inquiries and support requests
Analyze usage trends and improve our site
Communicate with you about updates, offers, or important changes
Ensure security and prevent misuse
We do not sell your data to third parties.
3. Data Sharing & Third Parties
We may share data with trusted third parties to help operate our business, including: CRM and email marketing platformsAnalytics tools (e.g., Google Analytics)AI infrastructure and call handling platforms (e.g., Retell, Twilio)All vendors are vetted and required to follow strict data protection policies.
4. Cookies
Our website uses cookies and similar technologies to:Enhance site functionality
Understand visitor behavior
Enable remarketing and analytics
You can adjust cookie settings via your browser at any time.
5. Data Security
We implement industry-standard security measures to protect your information, including:
SSL encryption
Restricted access to sensitive data
Secure infrastructure for AI and call data6.
Your Rights
Depending on your location, you may have the right to:Access the personal data we hold about youRequest corrections or deletionOpt-out of certain communicationsTo exercise any of these rights, contact us.
7. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted here with an updated effective date. We recommend reviewing this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out.
📍 Charlotte, NC